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Terms of service

Last Updated: [15/08/2026]

Welcome to VARNI SOLITAIRE. By accessing our website, browsing our products, creating an account, or placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before making a purchase.

1. General Terms

VARNI SOLITAIRE reserves the right to modify, update, or amend these Terms & Conditions at any time.

Any changes will become effective once the updated terms are published on our website. Customers are responsible for reviewing the Terms & Conditions periodically.

2. Product Information

We make every reasonable effort to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However:

Product colors may vary slightly depending on your device, screen, lighting, and photography.
Product images are for representation purposes and may not always reflect the exact appearance of the product.
Minor variations in size, weight, dimensions, or appearance may occur.
Product availability may change without prior notice.

VARNI SOLITAIRE reserves the right to correct any errors or update product information at any time.

3. Product Prices

All prices displayed on our website are subject to change without prior notice.

Applicable taxes, shipping charges, customs duties, or other charges, where applicable, will be displayed during checkout or communicated to the customer.

If a product is listed at an incorrect price due to a technical, typographical, or system error, VARNI SOLITAIRE reserves the right to cancel the order and provide an appropriate resolution.

4. Orders and Order Acceptance

Placing an order on our website does not automatically guarantee acceptance of the order.

VARNI SOLITAIRE reserves the right to accept, reject, cancel, or place an order on hold for reasons including:

Product availability
Pricing or product information errors
Payment issues
Suspicious or unauthorized transactions
Incorrect customer information
Fraud prevention or security concerns
Other legitimate business or legal reasons

Once an order is accepted, an order confirmation may be sent to the customer.

5. Payment

Customers must provide valid and accurate payment information when placing an order.

Orders may be processed only after successful payment confirmation, unless otherwise stated.

VARNI SOLITAIRE reserves the right to cancel, reject, or hold any transaction that appears unauthorized, fraudulent, or suspicious.

6. Shipping and Delivery

We make reasonable efforts to process and dispatch orders within the estimated processing time.

Delivery times may vary depending on:

Product availability
Manufacturing requirements
Customization requirements
Delivery location
Courier or shipping service
Public holidays
Customs clearance
Natural disasters or other unforeseen circumstances

VARNI SOLITAIRE shall not be responsible for delays caused by circumstances beyond our reasonable control.

7. Returns and Refunds

Eligible products may be returned within 7 calendar days from the date of delivery, subject to our 7-Day Return & Refund Policy.

The terms and conditions mentioned in our Return & Refund Policy will apply to all eligible returns and refunds.

Customized, personalized, resized, engraved, altered, or specially manufactured products may not be eligible for return or refund unless otherwise specified.

8. Customized Products

Products specially made according to a customer's requirements may include:

Custom designs
Specific sizes
Engraving
Resizing
Special diamond or gemstone selection
Metal or color customization
Other personalized specifications

Customized or personalized orders may not be eligible for cancellation, return, exchange, or refund once production has started.

9. Diamonds and Certificates

Where applicable, diamonds or jewellery may be provided with relevant certification.

Certificate details may vary depending on the product and applicable certification laboratory.

Customers are advised to review the certification and product details before completing their purchase.

10. Product Quality

VARNI SOLITAIRE may inspect products as part of our quality-control process before dispatch.

Natural diamonds, lab-grown diamonds, gemstones, and jewellery may have minor variations resulting from their natural characteristics or manufacturing processes.

Such minor variations do not necessarily constitute a product defect.

11. Jewellery Care and Usage

Customers are responsible for properly caring for and maintaining their jewellery.

Damage caused by improper handling, accidents, chemicals, perfumes, cleaning products, impact, misuse, unauthorized repairs, or improper storage may not be covered under any applicable warranty.

12. Warranty

A warranty will apply only where a specific warranty is expressly provided for the particular product.

Unless otherwise stated, warranty coverage may not include:

Normal wear and tear
Accidental damage
Damage caused by misuse
Unauthorized repairs or modifications
Resizing performed by an unauthorized person
Damage caused by chemicals or improper care
13. Website Use

Customers agree to use the website only for lawful purposes.

The following activities are prohibited:

Providing false or misleading information
Attempting unauthorized access to the website or its systems
Attempting to damage or disrupt the website or server
Uploading malicious software, viruses, or harmful code
Using another person's identity or payment information without authorization
Copying or reproducing website content without permission
Using the website for fraudulent or unlawful activities
14. Intellectual Property

All content available on the VARNI SOLITAIRE website, including but not limited to:

Brand name
Logo
Product images
Product descriptions
Designs
Graphics
Text
Videos
Website layout and content

may be the property of VARNI SOLITAIRE or its respective owners.

No content may be copied, reproduced, modified, distributed, published, sold, or commercially used without prior written permission.

15. Product Images and Content

Product photographs displayed on our website are intended to provide a visual representation of the product.

Due to photography, lighting, camera settings, screen resolution, and display settings, the actual product may appear slightly different from the images shown online.

16. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, logistics providers, technology providers, or other service providers.

Such third-party services may operate under their own terms and privacy policies.

VARNI SOLITAIRE is not responsible for the independent policies or practices of third-party service providers.

17. Privacy

Customer information will be collected, processed, stored, and used in accordance with our Privacy Policy and applicable laws.

By using our website or placing an order, customers acknowledge and agree to the applicable Privacy Policy.

18. Force Majeure

VARNI SOLITAIRE shall not be held responsible for any delay, interruption, or failure to perform its obligations caused by circumstances beyond our reasonable control, including but not limited to:

Natural disasters
Fire
Flood
War
Government restrictions
Strikes
Epidemics or pandemics
Transportation disruptions
Internet or technical failures
Courier or logistics disruptions
Other unforeseen events
19. Limitation of Liability

To the maximum extent permitted by applicable law, VARNI SOLITAIRE shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or purchase of our products.

Nothing in these Terms & Conditions is intended to limit any rights or protections that cannot legally be excluded under applicable law.

20. Customer Responsibility

Customers are responsible for providing accurate information, including:

Name
Shipping address
Billing information
Contact details
Email address
Product specifications, where applicable

VARNI SOLITAIRE shall not be responsible for delivery failures or delays caused by incorrect or incomplete information provided by the customer.

21. Cancellation

Order cancellation may be permitted only before production, customization, or dispatch has commenced, subject to the applicable order conditions.

Customized or specially manufactured orders may not be eligible for cancellation once production has started.

22. Acceptance of Terms

By accessing our website, creating an account, placing an order, or purchasing a product from VARNI SOLITAIRE, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these terms, please do not use our website or purchase our products.

23. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with these Terms & Conditions or the purchase of products shall be subject to the jurisdiction of the appropriate courts, as applicable under law.

24. Changes to These Terms

VARNI SOLITAIRE reserves the right to update or modify these Terms & Conditions at any time.

The updated version will be published on our website and may become effective from the date of publication.

25. Contact Us

For any questions regarding these Terms & Conditions, orders, returns, or other customer-service matters, please contact us:

VARNI SOLITAIRE
Email: support@varnisoliataire.com / enquiries@varnisolitaire.com
Phone / WhatsApp: +91 99092 83018
Website: varnisolitaire.com